In the Matter of DoNotPay, Inc. (FTC Operation AI Comply)
U.S. Federal Trade Commission · Announced 25 September 2024
In its 25 September 2024 Operation AI Comply announcement, the FTC stated that DoNotPay agreed to a proposed Commission order settling allegations that the company marketed its service as "the world’s first robot lawyer" capable of substituting for a human lawyer without testing whether its output matched human-lawyer quality. Under the proposed settlement (requiring $193,000 in consumer redress notifications and prohibiting unsubstantiated legal-substitution claims), respondent neither admitted nor denied the FTC’s allegations.
